Refund policy

At itiswrttn, we offer a 14-day return policy. This means you have 14 days from the date of receiving your item to request a return.

Return Eligibility:

• Items must be unused, unworn, with tags attached, and in the original packaging.
• A receipt or proof of purchase is required.

To initiate a return, contact us at info@itiswrttn.com. Once your return is approved, we will provide a return shipping label and instructions. Please note that items sent without prior authorization will not be accepted.

Damages and Issues:

Upon receiving your order, please inspect it carefully. If there are any defects, damages, or if you received the wrong item, contact us immediately for resolution.

We do not accept returns for sale items or gift cards. If you're unsure about eligibility, feel free to reach out to us.

Exchanges:

To exchange an item, return the original item and place a separate order for the replacement once the return is approved.

Refunds:

After inspecting your return, we will notify you of the refund approval status. If approved, a refund will be issued to your original payment method. Please allow time for your bank or credit card company to process and post the refund.

For questions, contact info@itiswrttn.com.